Clinic, London, UK, Scale plan. Baseline: 83 missed calls/week, ~$39,700 lost/mo, 31% conversion.
The workflow stayed narrow: capture the leak, qualify the next step, and push the useful handoff back to the business. That keeps the case measurable instead of turning it into a broad transformation project.
After: 6 missed/week, ~$30,400 recovered/mo, 54% conversion.
Do not copy this workflow blindly if the team cannot name the leak, does not know the current baseline, or cannot define the rules for a clean handoff. In that case, start with a short audit before automation.
We were a 2-location clinic with a 1-location phone setup. The voice agent gave us coverage that would have cost two full-time hires.
Other cases
All cases →Pay for results, not promises.
Want the same for your business?
Fixed fee to launch, then pay only for qualified leads. We'll show it on your numbers.