Staffing, London, Growth. HubSpot orchestration. First scan found 47 leads sitting with deactivated reps. Three months of pipeline bleed, invisible until someone finally looked.. Baseline: 47 orphaned leads/mo, 340 min speed-to-lead, 62% missed SLA.
The workflow stayed narrow: capture the leak, qualify the next step, and push the useful handoff back to the business. That keeps the case measurable instead of turning it into a broad transformation project.
After: 2 orphaned leads/mo, 8 min speed-to-lead, 4% missed SLA.
Do not copy this workflow blindly if the team cannot name the leak, does not know the current baseline, or cannot define the rules for a clean handoff. In that case, start with a short audit before automation.
First scan found 47 leads sitting with deactivated reps. Three months of pipeline bleed, invisible until someone finally looked.
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